We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please note that if the item is returned without notification and communication within 30 days after it is delivered, the returned parcel will be disposed and the refund will not be initiated. To start a return, you must notify us and get a return address. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
![keyboard piano 88 keys weighted keyboard piano 88 keys weighted](https://m.media-amazon.com/images/I/61Z77pXWMlL._AC_SL1500_.jpg)
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. While there are aspects that are not what I expected, I am impressed with the sound, overall size (width, especially) and the look of it. It's nice having a keyboard that has a fully functional soft pedal and sostenuto pedal (like an actual piano would have). Even without, the lower height isn't distracting. However, if using a piano bench that is adjustable, that is easily fixed. The keyboard is a little lower than any keyboard or piano I've ever played on. When playing, the white keys feel a little weightier than the pianos I've played more recently, but it's easy enough to get used to. The black keys feel like real wooden piano keys. Since she is the piano player, my wife has some comments on the playability: We get the real piano feel without the weight (or the need to tune) of an actual upright piano. Overall, we are very happy with this piano. When you shut the lid, it slowly lowers eliminating the chance anyone smashes their fingers. Another nice touch is the lid support that keeps the lid from slamming shut. The lid is a nice touch to keep dust and grime off and out of the keys. The piano looks and sounds excellent: It has a more "professional" look than our other plastic keyboard. Also, the keys sit about 1 inch lower than our other keyboard (28 inches instead of 29, and a regular piano is 28.5). It will take two people or a stair dolly to move the box up stairs. One thing to know up front is that this thing is heavy.
![keyboard piano 88 keys weighted keyboard piano 88 keys weighted](https://topratereviews.com/wp-content/uploads/2019/10/feature-88-keys-digital-piano-1024x637.jpg)
Donner also includes extra hardware in case you break or lose anything. You may want to get a helper to lift the keyboard onto the base to save yourself some frustration and avoid dropping it. The base is just 4 pieces: The legs, pedal bar, and a backboard and it goes together very easily. Assembly went very smoothly and only took about 30 minutes. It was packaged well and arrived without a blemish.
![keyboard piano 88 keys weighted keyboard piano 88 keys weighted](https://musiccritic.com/wp/wp-content/uploads/2018/02/41JWt12l5XL.jpg)
I purchased this piano for my wife to replace her non-weighted keyboard.